Shipping policy
Thank you for shopping with Stencil Skins. We aim to provide a smooth and reliable delivery experience.
Order Processing
Orders are processed within 1–2 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
Shipping options and rates are calculated at checkout.
- UK Shipping: Typically 2–5 business days.
- International Shipping: Usually 7–21 business days depending on destination and customs processing.
Order Tracking
Once dispatched, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates.
Shipping Availability
We ship within the UK and to selected international destinations. If your country is unavailable at checkout, please contact us.
Lost or Damaged Packages
While we are not responsible once parcels are handed to the courier, please contact us if your order arrives damaged or appears lost. We will assist where possible.
Customs & Import Duties
International buyers are responsible for any customs fees, taxes, or import duties that may apply.
Address Accuracy
Please ensure your shipping address is correct at checkout. We cannot be responsible for delays or losses due to incorrect details.
